When you send money to Nepal from abroad, the process feels simple: enter the amount, submit details, and wait for confirmation. But behind that simplicity is a carefully structured, regulated system working to move your money safely and legally across borders.
Understanding what happens after you send money builds confidence, helps you avoid misinformation, and explains why licensed remittance services like City Express matter.
For millions of Nepalis working abroad, remittance is not just a transaction, it’s family support, education fees, medical expenses, and daily livelihood. Common concerns include:
“Is my money safe?”
“Why does it sometimes take longer than expected?”
“Who handles my money between countries?”
These questions are valid, especially when large amounts or urgent needs are involved.
Every legitimate remittance begins with identity verification. This step ensures that:
The sender is genuine
The transaction is lawful
Funds are protected from misuse
Verification requirements may differ slightly by country, but they exist to protect both sender and receiver.
Before your money moves internationally, it passes through multiple automated and manual checks. These checks help ensure:
The transaction complies with international financial regulations
Funds are not linked to illegal activities
Nepal’s financial system remains protected
This is one of the biggest differences between licensed remittance companies and informal money channels like hundi.
Once approved, your money is converted into Nepali Rupees (NPR). Key points many people don’t know:
Exchange rates are locked at the time of transaction
Transparent providers show rates clearly
No surprise deductions should occur later
This stage determines how much the receiver ultimately gets.
After conversion, funds are transferred into Nepal through:
Licensed partner banks
Authorized payout networks
Approved digital payment systems
Only companies approved by Nepal Rastra Bank are allowed to do this legally.
Depending on the service selected, receivers in Nepal can collect funds through:
Direct bank deposits
Cash pickup at authorized agents
Digital wallets such as City Pay
Each method follows strict verification to ensure the right person receives the money.
A very common misconception is that money physically travels from one country to Nepal. In reality, cash does not move across borders.
When you send money through a licensed remittance company, there are no bags of cash being transported. Instead, the process works through a digital settlement system.
Here’s what actually happens:
You deposit money with a licensed remittance agent abroad
The transaction is recorded digitally in a secure financial system
At the same time, an equivalent amount is released in Nepal from a local settlement account
Later, the remittance company balances accounts between countries through regulated banking channels
So while it feels like money is “travelling / transferring,” what really moves is value, information, and verification, not physical cash.
Licensed remittance providers:
Operate under Nepal Rastra Bank regulations
Offer customer grievance mechanisms
Maintain transaction records for transparency
Protect both sender and receiver legally
This structure is essential for trust and long-term financial stability.
Myth 1: “My money just sits somewhere for days”
👉 In reality, most delays are due to verification or banking cut-off times.
Myth 2: “All remittance services work the same”
👉 Licensing, compliance, and payout networks vary greatly.
Myth 3: “Cheapest option is always best”
👉 Hidden fees and poor exchange rates can reduce final payout.
City Express focuses on:
Clear service charges
Competitive exchange rates
Multiple payout options across Nepal
Transaction tracking and customer support
This approach ensures senders know where their money is, and when it arrives.
Sending money to Nepal is more than pressing a button. It’s a carefully managed journey involving compliance, security, and trust. Choosing a licensed and transparent remittance provider ensures your hard-earned money reaches home safely, legally, and on time.
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