| 1. What is this Service ? |
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| City Express Money Transfer offers you a quick, reliable and secure way to send money to anyone in Nepal. Money remitted from anywhere in the world can be instantly cashed through the more than 350 City Express Counters anywhere in Nepal. |
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| 2. How long does it take to reach my money? |
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| The entire transaction is completed online and within a few minutes .Your money reaches the destination within seconds and your beneficiary can collect the money from City Express Counter at the same time. |
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| 3. Is my money safe? |
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| It uses the state of art technology and its operation is done through secure Banking Channels. CTRemit is a web based solution is protected by GEOTRUST 128 bits SSL and Digital Certificates. The money is delivered to the beneficiary with the proper identification only hence the money is delivered to the beneficiary safely. |
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| 4. Does my beneficiaries are informed? |
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| CTRemit send the automatically SMS to the beneficiary who have mention the mobile number of the receiver and the receiving agent also calls to the beneficiary to collect the money. The sender can also give the information to their beneficiary themselves. For any other in formations, customers may contact to the City Express- Customer Support Cell with Toll Free Number 16600-11 12 13. |
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| 5. Why choose this service? |
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| It provides the easiest way to receive the money within a few minute and agents are located in every part of Nepal. This service offers the best exchange rate and lowest charges. |
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| 6. What are the payment modes offered by City Express Money Transfer? |
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Money remitted from anywhere can be instantly cashed across the city express counters available in the Nepal. We make sure that the remittance gets to where it's needed without any complication.
The Remitter can also choose to deposit the amount directly on the beneficiary's bank account. We can instantly deposit money transferred from anywhere in the world to the remitter's bank account here in Nepal within 24 hours. For this we have corresponding relation with all major banks and financial institution in Nepal. |
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| 7. Does my beneficiary will be charged? |
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| Since the remitter is charged while sending the money, the beneficiary is not charged any more while receiving the money. They can collect the money at the nearest outlets according to their convenience at absolutely free and within a minute. |
