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When family or friends send you money from abroad, the first question is always:
“Where do I collect it?”

With thousands of payout counters across Nepal, from major cities to remote rural areas, City Express makes it easy to find a nearby location and receive your money safely, quickly, and without hassle.

Whether you're in Kathmandu, Pokhara, Lalitpur, Itahari, Nepalgunj, or a small village in the hills, you can easily search for the nearest payout point using our online tool.

Why Payout Locations Matter When Receiving Money From Abroad

For many Nepali families, international remittance is essential. A reliable payout location ensures:

• Fast cash collection

• No unnecessary travel

• Secure and verified transactions

• Easy access even in remote districts

City Express supports thousands of collection counters across all 7 provinces, so you’re never far from a trusted partner.

Search for Payout Counters Anywhere in Nepal

You can find collection locations by searching either one of the following data:

• Name

• Address

• State/Province

• District

• Telephone number

This powerful search tool helps you find the exact branch close to your home or workplace.

👉 Use the full payout location directory here

What You Need to Collect Money

When you visit any payout counter, simply carry:

• Your control number

• Your government-issued ID (Citizenship, Passport, or Driving License)

• Your full name (as used by the sender)

The payout agent will verify the details and hand over your cash immediately.

Why People Prefer City Express for Receiving Money in Nepal

City Express has become one of Nepal’s most trusted remittance companies because of:

• Wide payout network across all provinces and districts

• Fast verification and cash handover

• Safe and secure transactions

• Strong international partnerships

• User-friendly online tools for tracking and location search

Whether your family sends money from USA, Australia, Japan, South Korea, UAE, Saudi Arabia, Qatar, Europe, or anywhere else, City Express ensures it reaches you smoothly.

Urban & Rural Payout Coverage

City Express supports payout counters in:

• Major cities: Kathmandu, Pokhara, Biratnagar, Birgunj, Butwal, Dharan

• Growing towns: Dang, Surkhet, Dhangadhi, Hetauda, Janakpur

• Remote areas: Jumla, Jajarkot, Rukum, Bajura, Humla, Dolpa

Wherever you live, there’s a payout counter nearby.

Track Your Money Easily Before Visiting the Counter

Not sure if your money has arrived?
Use the Track a Transaction feature to check the real-time status.

👉 Track your money here

Just enter your control number and you'll instantly see whether your money is ready for pickup.

Find Your Nearest Payout Location (Full Directory)

To make your search easy, City Express provides a complete Nepal-wide directory of branches and collection counters.

👉 Explore all payout locations:
/payout-locations-in-nepal

This tool helps you filter locations by:

• Province

• District

• Municipality

• Branch name

• Contact number

Frequently Asked Questions

1. How long does it take to receive money?

Instantly, once the sender completes the transfer.

2. Do I need a bank account?

No. You can collect cash directly from any payout counter.But you can also receive your money in bank account or City Pay App in both IOS and Android Phones.

3. Can someone else collect the money?

No, the receiver must collect it with a valid ID for security reasons.

4. What if the control number is incorrect?

You can track the transaction or contact support for assistance.

Finding a payout location in Nepal doesn’t have to be confusing. With thousands of counters nationwide, City Express ensures you always have a nearby, safe, and fast place to collect money sent from abroad.

Whether you're in a busy city or a rural village, your remittance is always within reach.